Shipping Policy

At Wire & Stone, we’re committed to delivering your jewelry in a timely and secure manner. Below you’ll find details about our shipping process, timelines, and other important information regarding your order. If you have any questions, feel free to reach out to us at wireandstoneco@gmail.com.

Processing Times

Please allow 3-5 business days for the creation and processing of your order before it is shipped out.
During holiday seasons, new product launches, or sales events, please allow for 5-10 business days for your order to be shipped.

Shipping Options & Rates

Shipping fees will be calculated at checkout based on your location and chosen shipping method.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our carrier’s website. If you haven’t received your package within the expected delivery window, please email us at wireandstoneco@gmail.com with the subject: Track My Order, and include your order number and name.

International Shipping

Wire & Stone offers international shipping to selected countries. Please note that customs fees, duties, and taxes may apply to international orders. These charges are the responsibility of the recipient and vary depending on the destination country.

Lost or Delayed Packages

On occasion, packages may get delayed or lost in transit. If your package is taking longer than expected to arrive, please contact us at wireandstoneco@gmail.com. We will assist you in tracking the package and getting the issue resolved.

Incorrect Shipping Information

Please ensure that your shipping address is correct when placing your order. Wire & Stone is not responsible for packages delivered to incorrect addresses. If you notice an error in your shipping details, please contact us immediately.

Holiday Shipping

Please be mindful of holiday shipping deadlines to ensure your gifts arrive on time. We recommend placing orders early during peak holiday seasons to avoid any delays due to high shipping volumes.

Contact Us

If you have any further questions regarding our shipping policies, feel free to contact us at wireandstoneco@gmail.com. We are happy to help!